Gedore Tools

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Thanks for shopping at Gedore Tools.

Around the world, "Made by GEDORE" stands for the values that the German company what it is today. The Gedore promise is based on customer proximity, innovation, performance and reliability with the aim of 'tools for life'.

Gedore offer all customers, wherever they are, the right tool solution so that they can achieve excellent results always focussing on customer requirements and offering the best service in the industry.

Notable for their wealth of ideas, Gedore maintain a well-founded process, manufacturing know-how and the highest German engineering skills since 1910.

Working in a highly productively and efficient process, Gedore are prepared to go the extra mile in order to offer you the absolute precise solutions making them the global quality leader in the field of professional tools.

Eensuring their products and services are of a consistently high quality. Gedore assume responsibility, and guarantee that high social, ethical and ecological standards are observed.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it and it must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund after inspecting the item.

Once your return is approved, we will initiate a refund to your credit card (or original method of payment).

You should expect to receive the credit within a 30 days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount. We will also refund any delivery charge if the return is a result of our error (we don't make many, but we are human!).

Contact Us

To arrange a return please phone our customer services team on 01745 361010 or use our contact page to send us a message, explain the circumstances and reason for returning the item, and you will be issued with an authorisation number.Your statutory rights are not affected by this policy.

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